Announcing our 52nd investment: Inicio

We are delighted to announce that our 52nd investment is in Inicio. Founded by financial services and fintech veteran Rachel Curtis, Inicio helps consumers deal with their debt by understanding what they can afford. Northumbrian Water reported a 30% increase in customer engagement and BPO Collections have seen a 60% increase in payment values – both with consumer self-serve completion rates of above 80%, which is freeing up significant agent time. The system can be deployed easily with both fully integrated and stand-alone options available – pilots can be delivered in days/weeks with minimal advisor training or process change, and zero technology change. Inicio are also the first and only FCA regulated specialist provider that can share affordability information for consumers - approval was granted in a record breaking less than 3 months.

Rowena Ironside, who co-led the Angel Academe deal team along with Verity Baldry says of the investment: “What really impressed us about Inicio is the team.  Rachel has attracted some fabulous talent to work alongside her, which builds confidence in the company’s ability to deliver fast and well against the market opportunity.”

Welcome to the portfolio, Rachel and the team!